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Thread: Installed, getting only white (blank) pages in admin area

  1. #1
    craiglathrop218 is offline vBTubePRO-User BF
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    Default Installed, getting only white (blank) pages in admin area

    I just installed VBTube on VBulletin 4.1.0 PL2. Install seemed to go fine, db tables were created (looks like 8 of them), all permissions set to 777 where needed. When I click vBTube DB-Check all I get is a blank screen. No error message in the logs. In fact none of the buttons other than the vBTubePRO Options button yield anything other than a white screen.

    Any ideas? I did enter the product key into the options box already.

  2. #2
    s7v7n's Avatar
    s7v7n is offline Administrator
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    Hello,

    please pm me your exact Forum Url.
    Kind Regards
    s7v7n

    Please use only original and licensed copies of vBTubePRO. Only legal installations will guarantee you support and updates.

  3. #3
    RCK08 is offline vBTubePRO-User BF
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    we have same issue as this but on vbulletin 4.0.8 (with out patch yet) running latest version of software,

    our

    php allow_url_fopen ON is on, and ffmpeg is installed properly as we use it with director.

    running centos 5.5 / 64bit, php 5.2.x mysql 5.0.77.

    I get blank page in admincp for both
    5. Run DBCheck : admincp/vbtubepro/vbTubePRO DB-Check
    6. Rebuild Counters : admincp/vbtubepro/Rebuild Counters

    followed your front page instructions perfectly.

  4. #4
    igotregistered is offline vBTubePRO-User BF
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    Did you get a license key?

  5. #5
    craiglathrop218 is offline vBTubePRO-User BF
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    Yes. The forum URL has to be EXACT. Our forums moved from /forums/ to / between purchase and install. That was the problem.

  6. #6
    s7v7n's Avatar
    s7v7n is offline Administrator
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    Quote Originally Posted by craiglathrop218 View Post
    Yes. The forum URL has to be EXACT. Our forums moved from /forums/ to / between purchase and install. That was the problem.
    Still having Blank Pages ?
    I replied to your Ticket.
    vBTubePRO - vBulletin Video, Photo and MP3 - Powered by vBulletin
    problem.html#post19545
    Kind Regards
    s7v7n

    Please use only original and licensed copies of vBTubePRO. Only legal installations will guarantee you support and updates.

  7. #7
    s7v7n's Avatar
    s7v7n is offline Administrator
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    Quote Originally Posted by RCK08 View Post
    we have same issue as this but on vbulletin 4.0.8 (with out patch yet) running latest version of software,

    our

    php allow_url_fopen ON is on, and ffmpeg is installed properly as we use it with director.

    running centos 5.5 / 64bit, php 5.2.x mysql 5.0.77.

    I get blank page in admincp for both
    5. Run DBCheck : admincp/vbtubepro/vbTubePRO DB-Check
    6. Rebuild Counters : admincp/vbtubepro/Rebuild Counters

    followed your front page instructions perfectly.
    PM me your exact Forum Url.
    Kind Regards
    s7v7n

    Please use only original and licensed copies of vBTubePRO. Only legal installations will guarantee you support and updates.

  8. #8
    southie is offline vBTubePRO-User BF
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    Aug 2009
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    i am having same problem, i have my forum installed in the root folder.

    Should i re install my forum to a different folder besides the root one ?
    Last edited by southie; 12-01-2011 at 00:06.

  9. #9
    southie is offline vBTubePRO-User BF
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    i just re installed everything , my forum script, the vb tube script and i am still having the same problem.

  10. #10
    s7v7n's Avatar
    s7v7n is offline Administrator
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    Your key was only /forum in your url.
    Check the ticket - The new key is there...
    Kind Regards
    s7v7n

    Please use only original and licensed copies of vBTubePRO. Only legal installations will guarantee you support and updates.

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